{"product_id":"ttec-business-model-canvas","title":"TTEC Business Model Canvas","description":"\u003cdiv class=\"pr-shrt-dscr-wrapper orange\"\u003e\n\n\u003csection class=\"pr-shrt-dscr-box\"\u003e\n\u003cdiv class=\"pr-shrt-dscr-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Magnifier-Icon.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTTEC's Business Model: A Deep Dive\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pr-shrt-dscr-content\"\u003e\n\u003cp\u003eCurious about TTEC's winning formula? This Business Model Canvas breaks down how they connect with customers and deliver exceptional experiences. It's a powerful tool for understanding their customer relationships and key resources.\u003c\/p\u003e\n\u003cp\u003eDiscover TTEC's revenue streams and cost structures in this comprehensive Business Model Canvas. See how they generate income and manage expenses to stay profitable in the competitive customer experience industry.\u003c\/p\u003e\n\u003cp\u003eUncover TTEC's core activities and key partnerships that drive their success. This canvas reveals the essential operations and collaborations that enable them to deliver value to their clients.\u003c\/p\u003e\n\u003cp\u003eGet the full strategic blueprint behind TTEC's business model. This in-depth Business Model Canvas reveals how the company drives value, captures market share, and stays ahead in a competitive landscape. Ideal for entrepreneurs, consultants, and investors looking for actionable insights.\u003c\/p\u003e\n\u003cp\u003eWant to see exactly how TTEC operates and scales its business? Our full Business Model Canvas provides a detailed, section-by-section breakdown in both Word and Excel formats—perfect for benchmarking, strategic planning, or investor presentations.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eP\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eartnerships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper green\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eStrategic Technology Alliances\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eTTEC strategically partners with technology leaders like AWS, Google Cloud, and Microsoft for robust cloud infrastructure, essential for its global operations. These alliances also extend to CRM giants such as Salesforce and Oracle, integrating leading customer engagement platforms. This ensures TTEC delivers best-in-class, scalable solutions, allowing clients to leverage cutting-edge technology without managing multiple vendor relationships directly. TTEC’s 2024 focus on AI-driven customer experiences heavily relies on these foundational cloud and CRM partnerships, enhancing service delivery and innovation.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCore Telecommunication Providers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eTTEC's operations are fundamentally supported by partnerships with global telecommunication leaders like AT\u0026amp;T and Verizon. These core providers deliver the critical network connectivity and high bandwidth necessary to manage TTEC's extensive global contact center infrastructure, which handled billions of customer interactions in 2024. The reliability and quality of these networks are paramount, directly influencing the consistency and clarity of TTEC's customer communications worldwide. Ensuring robust network uptime, often exceeding 99.9%, is essential for maintaining seamless service delivery across TTEC's 50+ global delivery centers.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSpecialized Software \u0026amp; AI Vendors\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eTTEC strategically partners with specialized software and AI vendors like Verint and NICE, integrating advanced capabilities into its customer experience solutions. These collaborations embed powerful tools such as conversational AI, predictive analytics, and process automation, which are crucial as AI adoption surged to 35% across industries in 2024. This enhances TTEC's operational efficiency, allowing for deeper, data-driven insights from customer interactions and improved service delivery.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLocal Business Process Outsourcing (BPO) Partners\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eTTEC strategically forms partnerships with local BPO firms in specific geographic markets to navigate diverse regulatory landscapes and access unique language skills, accelerating market entry. These collaborations provide localized expertise and operational capacity, enabling TTEC to offer seamless global services that are culturally and legally attuned to specific regions. This strategy optimizes both compliance and service delivery, particularly as the global BPO market continues its projected growth, reaching an estimated $300 billion in 2024. Such partnerships enhance TTEC's agility and reach, supporting its extensive client base across over 50 countries.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e\u003cstrong\u003eLocal BPO partnerships facilitate regulatory compliance and cultural integration.\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eAccess to specialized linguistic capabilities through these alliances is critical for global service delivery.\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eAccelerated market entry through local expertise reduces operational hurdles and expands reach.\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eEnhanced operational capacity allows TTEC to scale services while maintaining localized quality.\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAcademic and Research Institutions\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eTTEC cultivates vital partnerships with academic and research institutions, fostering innovation in customer experience and developing a robust future talent pipeline. These collaborations, crucial for staying at the industry forefront, focus on researching emerging CX trends like AI-driven personalization, which is a key growth area in 2024. They also involve co-developing advanced training curricula, equipping students with in-demand skills, and directly recruiting top graduates to maintain a highly skilled workforce.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e\u003cstrong\u003eGlobal CX management market is projected to reach approximately $15.5 billion in 2024.\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eUniversity partnerships enhance TTEC's access to cutting-edge research in areas like conversational AI.\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eCollaborations help address the growing demand for skilled CX professionals.\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eRecruitment efforts focus on securing talent from programs tailored to modern customer engagement.\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTTEC's Alliances: Scaling CX with AI and Global Reach\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eTTEC’s key partnerships with cloud providers and CRM platforms ensure scalable, AI-driven customer experience solutions, vital as AI adoption surged to 35% across industries in 2024. Collaborations with telecom giants provide the robust network infrastructure supporting billions of 2024 customer interactions globally. Strategic alliances with specialized AI vendors and local BPO firms enhance operational efficiency and facilitate market entry, with the global BPO market reaching an estimated $300 billion in 2024. Academic partnerships foster innovation and secure a skilled talent pipeline for the projected $15.5 billion global CX management market in 2024.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003ePartnership Type\u003c\/th\u003e\n\u003cth\u003eKey Benefit\u003c\/th\u003e\n\u003cth\u003e2024 Relevance\/Metric\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eCloud\/CRM Providers\u003c\/td\u003e\n\u003ctd\u003eScalable CX Solutions\u003c\/td\u003e\n\u003ctd\u003e35% Industry AI Adoption\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTelecom Providers\u003c\/td\u003e\n\u003ctd\u003eGlobal Network Infrastructure\u003c\/td\u003e\n\u003ctd\u003eBillions of Customer Interactions\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLocal BPO Firms\u003c\/td\u003e\n\u003ctd\u003eMarket Entry\/Compliance\u003c\/td\u003e\n\u003ctd\u003e$300B Global BPO Market\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-includes\"\u003e\n\u003ch2\u003eWhat is included in the product\u003c\/h2\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Word-Icon.svg\" alt=\"Word Icon\"\u003e\n\u003cstrong\u003eDetailed Word Document\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eThis Business Model Canvas provides a strategic overview of TTEC's operations, detailing their customer segments, value propositions, and revenue streams.\u003c\/p\u003e\n\u003cp\u003eIt outlines TTEC's key resources, activities, and partnerships, offering insights into their competitive advantages and market positioning.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"plus-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Plus-Icon.svg\" alt=\"Plus Icon\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Excel-Icon.svg\" alt=\"Excel Icon\"\u003e\n\u003cstrong\u003eCustomizable Excel Spreadsheet\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eQuickly identify core components of the TTEC Business Model Canvas to pinpoint and address customer pain points with a one-page business snapshot.\u003c\/p\u003e\n\u003cp\u003eSaves hours of formatting and structuring your own business model by providing a clear framework to diagnose and alleviate customer pain points.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eA\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ectivities\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCX Strategy and Journey Design\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eTTEC's CX Strategy and Journey Design is a core activity, involving consulting with clients to analyze, map, and redesign their customer journeys for optimal engagement. This encompasses workshops, data analysis, and strategic planning, aiming to create seamless, personalized experiences across all touchpoints. Such foundational work ensures that subsequent technology and operational solutions align with clear business objectives. In 2024, businesses globally are prioritizing CX, with studies indicating that companies excelling in customer experience often see revenue growth rates 4-8% higher than their competitors.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTechnology Platform Implementation\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eTTEC excels in designing and deploying comprehensive customer experience (CX) technology platforms for clients, building the digital backbone for modern engagement. This involves implementing robust cloud contact center (CCaaS) solutions, integrating advanced CRM systems, and deploying AI-powered chatbots to automate interactions. In 2024, the global CCaaS market alone is projected to exceed $15 billion, highlighting the scale of this essential activity for TTEC. These efforts create seamless, omnichannel customer journeys, enhancing efficiency and satisfaction across diverse industries.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eGlobal Contact Center Operations\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eTTEC's core activity centers on the day-to-day operation of global customer care, technical support, and sales centers for its diverse client base. This involves managing a vast global workforce, which as of early 2024, comprises over 65,000 employees, expertly handling millions of customer interactions annually. These interactions span multiple channels, including voice, chat, email, and social media, ensuring comprehensive service coverage. The primary focus remains on delivering high-quality, highly efficient, and consistently excellent service at a massive scale, supporting client needs worldwide.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCustomer Data Analytics and Insight Generation\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eTTEC actively collects and analyzes vast amounts of customer interaction data, leveraging advanced analytics and AI to uncover actionable insights for its diverse clientele. This deep dive into customer sentiment and behavioral trends helps identify root causes of issues and areas for improvement. For example, in 2024, TTEC continued to expand its data platforms, processing billions of customer interactions annually to refine client strategies.\u003c\/p\u003e\n\u003cp\u003eThese insights empower clients to enhance products, services, and overall business strategy, driving measurable improvements in customer satisfaction and operational efficiency. Their focus remains on converting raw data into strategic intelligence.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e\u003cstrong\u003eTTEC processes over 2.5 billion customer interactions annually, including voice, chat, and digital channels.\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eAdvanced AI models analyze sentiment and predict customer behavior with up to 90% accuracy.\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eClient insights lead to an average 15% improvement in customer satisfaction scores.\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eData-driven recommendations contribute to a 10-20% reduction in customer service costs for clients.\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eGlobal Talent Acquisition and Management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eGlobal talent acquisition and management are central to TTEC’s operations, ensuring a highly skilled and diverse workforce. The company continuously recruits, trains, and manages employees across its global footprint, essential for delivering exceptional customer experiences. TTEC invests significantly in developing skills in areas like customer service, technical support, sales, and digital tools. This focus on human capital is crucial for providing the human-to-human interactions that technology alone cannot fully replicate. As of 2024, TTEC leverages its global talent pool to serve over 150 clients worldwide.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e\u003cstrong\u003eTTEC focuses on recruiting and upskilling talent, with over 65,000 employees globally as of early 2024.\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eSignificant investment in training ensures proficiency in customer service, technical support, and digital engagement.\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eThe company emphasizes developing human skills critical for complex customer interactions.\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eGlobal talent strategy supports TTEC’s presence in over 20 countries, enhancing service delivery.\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCX Transformation: Advanced Tech, AI, and Global Customer Care\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eTTEC's key activities revolve around designing customer experience (CX) strategies and deploying advanced technology platforms, including cloud contact center solutions. They manage global customer care operations with over 65,000 employees as of early 2024, handling billions of interactions annually across diverse channels. Further, TTEC leverages data analytics and AI to derive insights, empowering clients to enhance services and achieve operational efficiency, contributing to improved customer satisfaction.\u003c\/p\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003ch2\u003e\n\u003cspan style=\"color: #3BB77E;\"\u003eDelivered as Displayed\u003c\/span\u003e\u003cbr\u003e Business Model Canvas\u003c\/h2\u003e\n\u003cp\u003eThe Business Model Canvas you are previewing is the exact document you will receive upon purchase. This is not a mockup or a sample; it is a direct view of the comprehensive file you'll access. Once your order is complete, you will get full ownership of this same professional, ready-to-use business model canvas, enabling you to immediately apply its insights to your strategy.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Explore-Preview.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"MatrixBCG","offers":[{"title":"Default Title","offer_id":55480442225017,"sku":"ttec-business-model-canvas","price":10.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0911\/3554\/1625\/files\/ttec-business-model-canvas.png?v=1752753786","url":"https:\/\/growthsharematrix.com\/products\/ttec-business-model-canvas","provider":"Growth Share Matrix","version":"1.0","type":"link"}